Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aminwarasta8@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aminwarasta8@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aminwarasta8@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aminwarasta8@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aminwarasta8@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aminwarasta8@gmail.com.
[WARASTA LIMITED] Return and Refund Policy
At [WARASTA LIMITED], we want you to be completely satisfied with your purchase. If you’re not fully happy with your order, we offer a straightforward return and refund process. Please read the following guidelines to understand our policy.
Returns:
• Eligibility for Returns: You may return items within 30 days of receiving your order for a full refund or exchange.
• Condition of Items: To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging.
• Non-returnable Items: Some items are non-returnable for hygiene and safety reasons, such as opened cosmetics, underwear, or perishable goods. Please check the product description for return eligibility.
Refunds:
• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Processing Time: Please allow 5-10 business days for the refund to reflect in your account, depending on your payment method.
Exchanges:
• If you need to exchange an item for the same item in a different size or color, please reach out to us at [aminwarasta8@gmail.com]. We will guide you through the exchange process.
• If the item is no longer available, we will offer a full refund instead.
Shipping:
• Return Shipping: You are responsible for paying the return shipping costs unless the item is defective or we made an error in your order.
• Shipping Costs: Original shipping costs are non-refundable.
How to Return an Item:
1. Email us at [aminwarasta8@gmail.com] with your order number and reason for the return.
2. Our customer service team will provide you with return instructions and an address.
3. Pack the item securely and ship it back to us.
Damaged or Defective Items:
• If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.
Late Returns:
• If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
Sources for Reference:
• Shopify Help Center: Offers guidelines on setting up returns and managing customer refunds. Shopify Returns and Refunds Guide
• BigCommerce: Includes expert advice on creating a customer-friendly return and refund policy. BigCommerce Return Policy Guide